Please note that upon requesting activation of your prepaid airtime you are agreeing that we can start providing your network services before the end of the usual statutory cancellation period and that by doing so, you lose your right to cancel your purchase of the prepaid airtime or request a refund. As a result, please check that you have ordered the correct airtime for your handset or terminal. Please refer to our terms and conditions for full information. This does not affect your statutory rights.
Prepaid units that have been carried over for more than three years will be expired on a daily basis from prepaid account balances. For any customer who has purchased a 3k/5k e-voucher, a four-year expiry period on units will apply.
All Prepaid SIMs have a 270 day grace period from the date that the card expired or the date that the card is activated where it can be recharged. Iridium Prepaid SIM Cards are automatically deactivated after the 270 day grace period is over.