general inquiries
Please see below for answers to common questions relating to Thuraya pre-paid SIM cards:
Methods of Adding Thuraya Scratchcard Credits from Thuraya Phone
- Call 150 and follow voice prompts to enter scratch card details.
- Send SMS to 150 (message - 14-digit scratch card PIN code, starting and ending with #)
- Dial 160 followed by 14-digit scratch card PIN code. Press 'Dial'.
- Key in *150* scratch card PIN code # then press the 'Dial' button. (to refill even while roaming in GSM).
Checking Thuraya Pre-Paid Balance
Call 151 from your Thuraya phone.
hours of operation
Monday - Friday
9AM - 5 PM EST
find us
Orbital SatCom
3250 Mary St., Suite 410,
Coconut Grove, FL 33133,
United States
