general inquiries

Please see below for answers to common questions relating to Thuraya pre-paid SIM cards:

Methods of Adding Thuraya Scratchcard Credits from Thuraya Phone
  1. Call 150 and follow voice prompts to enter scratch card details.
  2. Send SMS to 150 (message - 14-digit scratch card PIN code, starting and ending with #)
  3. Dial 160 followed by 14-digit scratch card PIN code. Press 'Dial'.
  4. Key in *150* scratch card PIN code # then press the 'Dial' button. (to refill even while roaming in GSM).
Checking Thuraya Pre-Paid Balance

Call 151 from your Thuraya phone.

hours of operation

Monday - Friday
9AM - 5 PM EST

Get in touch

Questions? Give us a call: 1 305 560 5355


find us

Orbital SatCom
3250 Mary St., Suite 410, Coconut Grove, FL 33133, United States

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