general inquiries

User manuals, firmware upgrades, general hints and tips are provided here for our range of satellite communications products.

Please visit our support site for more in depth information.

Most queries are covered here but if you cannot find what you are looking for or need further assistance please do not hesitate to contact us.

RMA - Do you have a product that needs to be repaired?

We now have a dedicated RMA website where you can submit new RMA requests and check on any current RMA cases.

Find out more...

Thuraya Support

Support for Thuraya satellite phones, SIM cards and terminals.

More info...

Iridium Support

Support for Iridium satellite phones, SIM cards and terminals.

More info...

Inmarsat Support

Support for Inmarsat satellite phones, SIM cards and terminals.

More info...

Globalstar Support

Support for Globalstar products including the GSP-1700 Satellite Phone and SmartOne Satellite Tracker.

More info...

BEAM Support

Support for the range of BEAM IsatDock, Terra & Oceana Units.

More info...

SPOT Support

Support for SPOT satellite personal trackers.

More info...


View information on warranties for our products. Find out more...

hours of operation

Monday - Friday
9AM - 5 PM EST

Get in touch

Questions? Give us a call: 1 305 560 5355


find us

Orbital SatCom
3250 Mary St., Suite 410, Coconut Grove, FL 33133, United States

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