general inquiries

If you are having problems with your Iridium Extreme sat phone you may need to update the firmware.

Find out what firmware version the phone is using by selecting Menu>Setup>Phone Information. The firmware version is displayed and it should state HL11013. If not use the downloads and instructions below to upgrade the firmware.

Firmware Upgrade HL15002

We recommend that you download the USB drivers below for XP, Vista and Windows 7 before you upgrade your phone.

The handset supports Mac OS so no drivers are required.

Iridium Extreme USB Drivers

Download Iridium Extreme USB Drivers

hours of operation

Monday - Friday
9AM - 5 PM EST

Get in touch

Questions? Give us a call: 1 305 560 5355

Email: info@osat.com

find us

Orbital SatCom
3250 Mary St., Suite 410, Coconut Grove, FL 33133, United States

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