Which is the best plan for you?
There are two pay monthly airtime options available for your Iridium GO! Wi-Fi Hotspot. Read our comparison of the Iridium GO! Standard plans and Iridium GO! Flex plans below, to determine the best option for you.
Activation Fee
All Standard Iridium GO! Plans have an activation fee of $25. This is required upon first activation and when your SIM has become deactivated and you wish to reactivate. The Iridium GO! Flex Plan has no activation fee. However, there is an optional $50 activation fee for a 3 month minimum term plan rather than the 12.
*Please note if you choose to pay a $50 activation fee there is a 3 month minimum term. Minimum cost will be one month's access fee + $50 activation fee.
Minimum Term
Both Standard Iridium GO! and Iridium Flex Plans have 3 months minimum term, when customers pay the $50 activation fee for the Iridium GO! Flex plan.
SIM Suspension
At any point during your Iridium GO! Flex contract you can suspend your SIM and reduce monthly payments to only $5 per month. Suspension is not an available option for customers on the Standard Iridium GO! plan.
Dedicated Local Number
Customers signed up to the Iridium GO! Flex Plan will be assigned a dedicated US or UK phone number and a SIM card free of charge. This results in much lower calling charges, as calls to the handset will charge at the same rate as the network rate, rather than the Satellite Phone rate.
Reactivation Fee
Customers on the Standard Iridium GO! plan have a $250 reactivation fee when their SIM card has been expired for up 270 days. If your Iridium GO! Flex Plan SIM becomes deactivated and you wish to use it again there is no reactivation fee. In fact, if you choose to use it at a later stage you will keep the same phone number and not have to pay to $250 reactivation fee - however standard contract charges do apply.
Monthly Service Allowance
The Standard Iridium GO! plans vary in terms of inclusive voice, data and SMS minutes. The monthly allowance included in the Iridium GO! Flex Plan extends beyond calls, to all services.
Free Test Call Service
To test your number free of charge, call our test call service on +1-302-260-TEST.
Terms and Conditions
- Customers can only activate their white pivotel SIM cards, starting 896 on Iridium GO! Flex plans. SIM cards can be ordered here >
- Customers can suspend their plan for up to 6 months, until their SIM has been in active status for 12 months (making it 18 months total time) if on an annual plan. The 6 months do not need to be sequential. If customer is on a rolling contract, then 6 months out of 12 can be suspended. Suspension requests can only be processed on the last day of the month and actioned on the 1st of the month. A full monthly charge will apply to the month in which suspension is requested.
- Plan suspension does not have to be consecutive months
- Complete billing information must be provided before a SIM card can be activated on our Iridium GO! Flex plans
- US customers must follow Section B: Billing Information in the Iridium GO! Flex contract and complete the Credit Card Verification link.
- Our Rest of the World customers must also read the terms and conditions before providing a refundable Security Deposit, found in Section D: Billing Information.
- Our full terms and conditions can be found here >
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